Litton Loan Servicing is corrupt, to say the least. The recorded messages every day that they have tried to reach you earlier today (when the call arrives as the first call of the day at around 8-9 a.m.) is just a testament to their lying.
Dealing with loan modifications and the story is the same. They have misplaced the paperwork, or did not receive it (even after it was faxed and transmission was verified as received at their end). All they want to talk about is the amount you are behind (even though you are current) and want to know if you would like to make that payment today. Otherwise, they inform you that they will continue to report you to credit agencies of your delinquency (but the loan is current).
However, they state the loan is not current and want you to submit paperwork to verify you are current, but low and behold, they never get that information or it is lost. There is something very wrong going on here. What can we do? Apparently nothing, the government seems to have their backs.
There has to be a way to flush these rats out. Maybe a well organized complaint.
Any attorneys out there wanting to take this on as a group civil action?